GDPR policy

The General Data Protection Regulation (GDPR) is concerned with the personal information about you that is collected, stored, and shared. This page details our GDPR policy (previously known as Privacy Policy).  By contacting me you are agreeing to the terms and conditions laid out in this GDPR policy.  

 

PERSONAL INFORMATION I WILL COLLECT FROM WEBSITE CONTACT FORMS

·        Your name

·        Your email address

·        Your phone number

·        The nature of your enquiry

·        Your postcode

·        Your preferred availability for therapy sessions

 

 

PERSONAL INFORMATION I MAY COLLECT FROM TELEPHONE CONTACT AND / OR DURING THE COURSE OF YOUR THERAPEUTIC

TREATMENT

 ·       Your name

·        Your email address

·        Your phone number

·        The nature of your enquiry

·        Gender (or preferred identity).

·        Religion / Ethnicity / Country of birth

·        Sexuality

·        Date of birth.

·        Relationships and family (past and present).

·        Occupation and education.

·        Home address

·        Previous experience of mental health treatment / diagnosis.

·        Doctors name and contact details

·        Medical conditions.

·        Prescribed medication.

·        Difficulties.

·        Session summaries.

 

HOW I WILL STORE YOUR PERSONAL INFORMATION

  • Paper: Written notes may either be securely filed in a locked filing cabinet (or equivalent) or will be completely destroyed in a confidential manner after notes are transferred to an electronic storage form.

  • Laptops / Personal Computers: Written notes may be kept on a secured personal laptop or personal computer. The device will require passwords to access access your individual information. The electronic device will be checked regularly for viruses and the therapist will take every reasonable precaution to protect your personal information.

  • Mobile Phone: We may store your contact telephone number for the duration of your treatment along with any text messages or WhatsApp messages which we may exchange.

  • Email: Your email address and email correspondence will be stored in my email accounts (currently Gmail).

  • Website: None of your personal information is stored on the website, other than to momentarily collect & send it to our email accounts for the purposes of initial contact.

 

HOW I MAY PROCESS/SHARE YOUR PERSONAL INFORMATION

Your contact details and personal information will never be shared with outside parties apart from the exemptions below. 

 

Supervision

In compliance with my professional registration (BACP), I am required to attend regular supervision sessions with a suitably qualified therapeutic supervisor.  Although aspects of your case will be discussed, your full name and contact details will not be revealed.  All our therapeutic supervisors are bound by similar confidentiality and GDPR policies. 

Therapeutic Will

In compliance with my professional registration (BACP), I am required to have a therapeutic will.  In the event of your therapists death, hospitalisation or similar of a close relative of theirs or another emergency, your therapist's Therapeutic Executor will make contact to inform you of the situation and advise you of your options. 

Breaking Confidentiality

If I believe yours or another person (or group of people’s) safety is at significant risk, I may contact the suitable authority without your permission.  This includes your doctor, the emergency services and the mental health crisis team. I am also required by law to pass on information relating to acts of terrorism, drug trafficking and ongoing abuse of a minor or vulnerable adult.  I will at all times attempt to gain your permission before breaking confidentiality in these instances however I retain the right to do so without your consent.

 

ERASING YOUR INFORMATION

All the information I hold about you (detailed under “Personal Information  I May Collect From Telephone Contact And / Or During The Course Of Your Therapeutic Sessions”) will be held for a maximum of 5 years after your final session (or from the last point of contact if you choose not to go ahead with treatment).  Your telephone number will be erased from my mobile phones within four weeks of your final session.     

 

YOUR RIGHTS

You have the following rights:

·        To be informed what information I hold (i.e. this document).

·        To see the information I hold about you (free of charge for the initial request and then £5 for every additional request).

·        To rectify any inaccurate or incomplete personal information.

 

The BACP and insurance policy require me to keep notes taken during counselling for 5 years.